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The best Contact Center newsletters

2 newsletters, ranked by editorial quality and how recently they published. Looking for something more specific? Search instead.

Tellq

Ghost
help.tellq.io· irregular· LT· Published 3 months ago

Help-center articles from Tellq explaining how to set up its contact center features, including the HubSpot CRM integration and the AI chatbot. Readers get short step-by-step product instructions in Lithuanian.

tellqhubspot integrationai chatbotknowledge basecall center softwarecallback campaigns
Subscribe Details 4/10

The CX Frontline

Ghost
the-cx-frontline.ghost.io· irregular· Published 7 months ago

A short-form newsletter on customer experience strategy, contact center operations and AI transformation, offering opinionated takes on where the field is heading in 2026. Readers get concise trend commentary on AI architecture, QA coverage, the changing contact center manager role and effort-based metrics.

cx strategycontact centercontact center quality assuranceai agentscustomer effort scorecontact center manager
Subscribe Details 4/10