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The best Customer Analytics newsletters

2 newsletters, ranked by editorial quality and how recently they published. Looking for something more specific? Search instead.

blog.menhir.ai· irregular· Inactive for over a year

A company blog from Menhir sharing case studies and lessons on deploying explainable AI and causal customer models in business. Issues cover churn, customer NPV, and the company's move toward AI systems that act on predictions, with a promotional angle.

explainable aichurn predictioncustomer lifetime valuecustomer npvcausal modelsdigital twins
blog.icustomer.ai· weekly· Published 13 days ago

A vendor-run series arguing that AI marketing needs a 'harness' built around the audience, with each issue pairing a conceptual argument (goals, decision loops, causal allocation) with promotion of the iCustomer product. Readers get a framing of AI-driven growth and campaign optimisation, mostly from the vendor's own perspective.

marketing harnessgrowth marketingaudience targetingdecisioningcausal inferencereinforcement learning