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The best Customer Retention newsletters
3 newsletters, ranked by editorial quality and how recently they published. Looking for something more specific? Search instead.
A customer success community newsletter that shares practical templates such as a retention fire drill worksheet, practitioner-sourced advice on fractional CS leadership, and promotion for webinars and streamed talks. Readers get tools and event notices for customer success work, though much of the content promotes the organisation's own events and membership.
A company blog from a loyalty app vendor, publishing mostly guest posts on customer retention, rewards programs and ecommerce tactics for Shopify merchants. Readers get practical tips, statistics and app roundups, though much of it is tied to partner and vendor promotion.