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The best Customer Service Software newsletters

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agur.dev· irregular· Published 1 months ago

A developer blog covering Microsoft Dynamics 365 Contact Center and Copilot Studio, with practical, hands-on walkthroughs of quirks in the new designer, programmatic conversation summaries, and consent handling. Readers get workarounds and implementation details they would otherwise have to dig out of the browser console or trial and error.

dynamics 365 contact centerd365cccopilot studioconversation summarycall recording consentcopilot service admin center