2 newsletters, ranked by editorial quality and how recently they published. Looking for something more specific? Search instead.
A newsletter on guest stay experience design for short-term rental hosts, built around a framework called Guest Behavior Architecture. Issues cover the limits of AI in hospitality operations and how physical spaces like entryways communicate with guests.
Mint Pillow is a trade newsletter for independent hotel owners and operators, mixing interviews with hospitality leaders, quick industry news items, and design and operations advice. Readers get practical perspective on guest experience, capital allocation, and running boutique properties.
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