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The best It Service Management newsletters

2 newsletters, ranked by editorial quality and how recently they published. Looking for something more specific? Search instead.

itiligence.co.uk· weekly· Published 17 days ago

A practitioner newsletter on ITIL 4 governance, covering hypercare exit criteria, the risk of governance decisions becoming outdated during continuous operation, and how rankings differ from authorised trade-offs in prioritisation. It aims to help IT leaders make clear, defensible decisions under pressure.

itil 4hypercare exit criteriabau handovergovernance decisionprioritisationit leadership
projectflow.co.uk· biweekly· Published 2 months ago

A UK Jira consultant's newsletter offering tutorials, configuration fixes and candid advice on Jira Cloud, Jira Service Management and choosing a Jira workflow. Issues arrive every couple of weeks and are pitched at teams setting up or outgrowing Jira.

jira cloudjira initiativesjira epicsjira service managementjsmjira scrum vs kanban