All topics

The best Customer Research newsletters

4 newsletters, ranked by editorial quality and how recently they published. Looking for something more specific? Search instead.

jehanlalkaka.com· weekly· Published 9 days ago

A practitioner's newsletter on using customer interviews to diagnose B2B SaaS growth problems, covering demand generation channel attribution, channel-specific buyer mindsets, and diagnosing funnel conversion before choosing tactics. Readers get a structured framework (SERVE) and practical interview questions for finding why growth stalls.

customer interviewsdemand generationsaas growthproduct marketingattributionconversion optimization
customerdiscovery.com· irregular· Inactive for over a year

Practical advice on running customer discovery interviews, drawn from the author's 20+ years of customer research experience. Issues cover topics like paying interview participants, warming up for early interviews, and handling hindsight bias when presenting findings.

customer discoverycustomer interviewsuser researchinterview incentiveshindsight biasqualitative research

CopyThinking

Substack
copythinking.fr· weekly· FR· Published 27 days ago

CopyThinking is a French newsletter by a copywriter sharing practical tools and frameworks on copywriting, marketing and AI, such as building customer empathy maps and personas. Recent issues offer concrete, step-by-step methods and reader prompts, with a strong focus on the mechanics of persuasion.

empathy mapbuyer personacopywriting françaismécanisme uniqueneuromarketingprompt ia
mykpono.com· irregular· Inactive for over a year

Myk Pono shares practical product management and growth notes, including a free customer interview course, guidance on how product growth teams differ from traditional PM teams, and common customer interview mistakes. Readers get actionable frameworks for discovery research and product-led growth thinking.

customer interviewscustomer discoveryproduct-led growthplgproduct growth teamsgtm strategy