Practical advice on running customer discovery interviews, drawn from the author's 20+ years of customer research experience. Issues cover topics like paying interview participants, warming up for early interviews, and handling hindsight bias when presenting findings.
Website: https://www.customerdiscovery.com/
A B2B growth newsletter that argues customer interviews should guide demand generation, channel strategy and diagnosis of slowing growth. It offers practical frameworks and question lists drawn from the author's product marketing experience.
CopyThinking is a French newsletter by a copywriter sharing practical tools and frameworks on copywriting, marketing and AI, such as building customer empathy maps and personas. Recent issues offer concrete, step-by-step methods and reader prompts, with a strong focus on the mechanics of persuasion.
Myk Pono shares practical product management and growth notes, including a free customer interview course, guidance on how product growth teams differ from traditional PM teams, and common customer interview mistakes. Readers get actionable frameworks for discovery research and product-led growth thinking.
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