Jeroen thinks examines the security risks of converging AI, CRM, UCaaS and CCaaS into single customer contact platforms, and how trust and permissions shift when those systems merge. It also covers the weaknesses of LLM system prompts and prompt injection in retrieval-augmented systems, aimed at contact centre and enterprise AI practitioners.
Website: https://jeroenthinks.faruslakes.uk/
A weekday newsletter delivering five concise analyses of international affairs, each pairing news with historical context, an explicit judgment and a business-relevance note. Written by former diplomats, it also opens each issue with a classical artwork and light humor.
Zitamar News delivers daily news and analysis on Mozambique, covering politics, security, energy and policy. Each issue pairs a reasoned leader article with reported items on business and government developments.
Weekly technical essays on software reliability and security, each unpacking a specific failure mode such as retry-induced double charges, MCP tool poisoning and AI-hallucinated package names. Posts use concrete scenarios, analogies and cited research or specifications to explain how the problems arise and why they matter.
One short email a week with hand-picked newsletters from the index. Free, no spam, unsubscribe anytime.
