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The Lost Art of Connection

Substack
kiitanjones.substack.com· irregular· Published 8 months ago

A marketing-focused newsletter arguing for people-centred marketing and product thinking, covering brand conviction, power users versus silent majorities, and why growth does not prove product-market fit. Readers get short, opinionated essays with framing ideas for product and marketing teams rather than detailed case work.

product-market fitpower usersgrowth strategybrand positioningpeople-focused marketingcustomer retentionsaas metricsbrand trustcustomer segmentationstartup growth
Platform
Substack
Frequency
Irregular
Latest issue
Mar 3, 2026
Language
English
Written for
Product managers, marketers and startup operators
Tone
opinion
Tracked since
Oct 28, 2026

Website: https://kiitanjones.substack.com