A short service-design newsletter that gives 'kudos' to organisations and resources praised for good service experiences, such as positive-news outlets, a user research platform, and companies offering lifetime repairs. Each issue is a brief, enthusiastic recommendation list with little analysis.
Website: https://service-design-kudos.ghost.io/
A practitioner's newsletter by an experience and service designer writing about how design expertise fits inside organisations, especially around AI governance and employee experience. Readers get first-person reflections, a peer-reviewed paper backstory, and critiques of HR tools viewed through a design lens.
A UK service design and product practitioner writes about product thinking, what product management actually means, and the gap between design rhetoric and practice. The weekly notes mix personal updates on health, running and hobbies with brief work reflections.
A Swiss service design educator shares personal reflections on running free webinars without signup forms, taking tiny solo retreats to Alpine villages with photography and reading, and practical tips on customizing Microsoft Lists layouts for course schedules. The writing is informal and first-person, mixing personal essays with hands-on how-to notes.
Personal weeknotes and essays from a Canadian government service designer covering work on life-event service mapping, team changes and organizational trust. The writing is candid and reflective, offering a glimpse into public-sector design practice.
One short email a week with hand-picked newsletters from the index. Free, no spam, unsubscribe anytime.
